Shipping policy

Brand Name: Taj Al Libaas

At Taj Al Libaas, we are committed to delivering your festive wear safely and on time. Please read our shipping terms carefully before placing an order.

1. Order Processing Time

All orders are processed within 1–3 business days after order confirmation.
Orders placed on weekends or public holidays will be processed on the next working day.
During peak festive seasons (Ramzan/Eid), processing time may slightly increase.

2. Delivery Timeline

Estimated delivery time: 3–7 business days depending on your location.
Remote areas may require additional delivery time.
Delivery timelines are estimates and may vary due to courier delays or unforeseen circumstances.

3. Shipping Charges

Shipping charges (if applicable) will be calculated at checkout.
Free shipping may be offered during promotional periods or on selected products.

4. Cash on Delivery (COD)

COD is available at most serviceable locations across India.
Our team may contact you for order verification before dispatch.
Orders not confirmed may be automatically cancelled.

5. Order Tracking

Once your order is shipped:

You will receive a tracking number via SMS or email.
You can track your shipment through the courier partner’s website.

6. Delivery Attempts

Courier partners will make multiple delivery attempts.
If the customer is unavailable or unreachable, the package may be returned to us.
We are not responsible for failed deliveries due to incorrect address or unavailability.

7. Incorrect Address

Customers are responsible for providing accurate shipping details.
Taj Al Libaas will not be liable for delays or losses due to incorrect information provided at checkout.

8. Delays Beyond Control

We are not responsible for delays caused by:

Natural disasters
Government restrictions
Public holidays
Courier service issues